Shipping Policy
Once you have confirmed your order, it might not be possible to edit or cancel it. If you want to change some parameters, customer addresses, etc., please check whether such an option is available in your account. We are not bound to make such modifications to your order, but we will do our best on a case-by-case basis.
The risk of loss of, damage to and title for products pass to you upon our delivery to the carrier. It shall be your (if you are a User) or your customer's (if you are a Merchant) responsibility to file any claim with a carrier for a lost shipment if carrier tracking indicates that the product was delivered. In such case, The DJ Revolution will not make any refunds and will not resend the product. For users in the European Economic Area, the risk of loss of, damage to and title for products will pass to you when you or a third party indicated by you has acquired the physical possession of the products.
If carrier tracking indicates that a product was lost in transit, you or your customer may make a written claim for replacement of (or credit to the Member’s account for) the lost product in compliance with our Return Policy. For products lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. All such claims are subject to The DJ Revolution's investigation and sole discretion.
Shipping Rates:
- Free shipping on all orders of $50 USD (or the equivalent conversion rate in your local currency)
- Orders under the free shipping threshold are charged at a fixed shipping rate as follows: US = $3.95, UK = $3.95, European Union = $3.95, Australia & New Zealand = $7.95, Canada = $3.95, Rest of the world = $9.95 (all quoted prices are in USD and will be converted to your local currency at checkout):
Shipping times / tracking information:
- All of our adult T-shirts are shipped within 7 days of placing the order (the average is 2-4 days). Once shipped, allow 2-5 days for your T-shirt to be delivered.
- Other product types can take up to a maximum of 14 business days to arrive.
- If your order has multiple product types we may have to use multiple print providers, meaning you might receive your order in two parts with two different tracking numbers.
- Key shipping locations include: US, Canada, UK, and European Union countries. Other regions can take up to a maximum of 14 business days for your order to arrive, regardless of product type.